Testing & Evaluation FAQs—After Testing

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When will I receive my test scores?

Once we receive your completed tests and required paperwork, results will generally be mailed to you within 6–8 weeks. (Occasional delays at the national scoring center are outside of our control.) Hand scoring, at an additional cost, can provide basic score information within approximately 2 weeks. (See flier included with the tests.)

Will the scores tell me what curriculum level to use?

Achievement test scores can indicate possible areas of academic weakness; however, test results should never be used as the sole determiner for any educational decision.

What will the results look like?

Sample pages of our various results are available here.

How should I return materials?

  1. Test booklets, directions, answer documents, and signed Student Roster should be returned, whether used or unused, within 21 days of the test date.
  2. Return materials by an INSURED and TRACEABLE method (UPS, other private service, or USPS insured mail). When losses or damages occur, claims are generally handled more easily through UPS or another private delivery service.
  3. Multiple shipments may be combined for return.
  4. If you are holding any test(s) for completion, please include a note of explanation and keep a copy of the Student Roster to return with your later shipment.

What if USPS doesn’t want to insure the materials?

In rare cases, USPS may claim that they “do not insure paper.” However, USPS does insure stocks, bonds, event tickets and other valuable documents. Testing materials are nationally standardized tests and therefore are valuable documents. If you have run into this problem, please feel free to present this letter to your shipping provider.

Do you offer any refunds or rebates?

Generally, unused testing items qualify for a 75% refund. Rebates are available if certain conditions are met.  Please see our promotions/refunds page for complete details.

I’ve misplaced my results. Can I get copies of the scores?

Results can be resent to the purchaser of the order. Please call the Testing department at 800.845.5731 for specific pricing details, or email us at testing@bjupress.com.