Returns Policy | BJU Press Testing & Evaluation


BJU Press Returns | Distance Learning Returns | SoundForth Returns | Testing & Evaluation Returns


The pricing below represents Testing’s general policies. Testing reserves the right to make the final decision regarding refunds. Policies and pricings are subject to change without notice.

Any shipping discrepancies or damages/defects should be reported within 10 days from receipt of materials.

Generally, unused testing items receive a basic 75% refund. *

Exceptions

  • Partially used Achievement or CogAT test  - 50% refund

  • Combination Test: any one of the tests not used  -  25% refund*

  • Delinquent Tests
    • After 2 delinquent notices, maximum 50% refund
    • No refunds given after an order has been billed for late return
    • Writing Evaluations – 90% refund

  • Non-refundable
    • Career Direct®
    • Opened instructional DVDs
    • Previews for Parents/Message to Parents

BJU Press will mail a refund check to you or credit your Visa, MasterCard, or Discover account, depending on the method of payment you used for the order.

Please send returns to:

BJU Press Testing & Evaluation
1430 Wade Hampton Blvd., Ste. 204 A
Greenville, SC 29609-5066

*Additional deductions will be made for damaged/lost books or answer documents.