Hard Drive — Viewer/Player FAQ
Support & FAQ Home | | General | Installation | USB | Viewer/Player
The rewind button does not seem to work. How do I rewind the lesson?
The button that looks like a rewind button means “Play slower.” To rewind the lesson, use the scroll bar at the bottom of the player window.
Every time a lesson is played a new player is run. Is there a way to prevent this from happening?
The open-source player that we are using at the moment does not allow us to ‘play and exit’. Instead a file is added to the playlist of the player and kept around so that the file can be played repeatedly. Since Windows is executing a new player every time a bjv file is selected, there will be an accumulation of players over time. Simply exit each player when done with a lesson to reduce this accumulation. This is a good practice as it ensures that the PC’s memory does not get cluttered with unused programs.
I started several players at the same time by accident and I notice that even after the players are terminated, there is still sound coming from the PC.
This was an issue noticed in testing and there are three possible solutions.
If you wait long enough the sound will end as the background process exits.
You could do a ctrl-alt-delete and bring up the task list. Terminate all processes by the name of VLC.exe.
Do a system reboot.
If I turn the mouse wheel while the VLC player is running, the video starts at the beginning again.
This is actually considered a feature for the VLC player.
When I click on another window, the media player disappears into the background. Is there a way to keep the task bar active so I can easily switch back to the media player?
Yes, hold down the Alt key and press Tab multiple times until the VLC media player is selected and let go of the Alt key.
When I bring up the Distance Learning Application and click on a lesson, the viewer starts out at normal size and then expands all across the screen, skewing the video.
We experienced this problem with a large 21-inch monitor that had a screen resolution of 1280 x 1024. To fix the problem, right-click on the desktop and select properties from the menu displayed. Select the settings tab and change the Screen Resolution to a lower setting. We suggest that you try 1024 x 768.

