Hard Drive — Installation FAQ

Where can I find out what version my hard drive is?

Right click on the Distance Learning icon, click Properties, and look in the “comment” field for the version number.

When the drive is moved from one computer to another, the “Completed” field no longer contains any dates.

This occurs when the drive letter for the hard drive changes from one computer to the other.
We store the completion dates using cookies in the Portable Firefox browser that runs the Distance Learning catalogue; so we’re dependent on Firefox to find the right cookie.
Since the drive letter is part of the cookie name, the browser is unable to find the cookie that contains the dates when there is a change of drive letter. To fix this:

Click the right mouse button on “My computer” and select “Manage” from the menu.
Select “Disk Management,” then right-click the hard drive.
Choose “Change Drive Letter and Paths” to choose another drive letter for the drive.
The new drive letter must be the same as the drive letter of the computer where the completion dates were set.

What will happen if I plug the hard drive into another computer?

The user may use BJU Press Distance Learning on any available computer that meets the specifications.

I have attached the hard drive to my computer, but the drive does not show up in the MyComputer window.

Some computers have so many drives that any new drive cannot get a drive letter for its use. In order to have the drive show up you would need to do the following:

Right click on the MyComputer icon with the mouse
Select ‘manage’ from the menu and then Disk Management from the pop-up window
Select the new drive from the list of drives displayed by clicking with the right button of the mouse.
Select ‘Change Drive Letter and Paths’ from the menu that appears.
Select the Change button that appears in the pop-up window.
Choose an unused drive letter within the list of drive letters and select ‘Ok’. This causes the pop-up window to disappear.
Select ‘Ok’ within the ‘Change Drive Letter ….’ Window. This will cause this window to also disappear.
Exit the ‘Computer Management’ window by clicking the ‘x’ icon in the upper right hand corner of the window.

How do I know what version of the software is installed on my system?

Use the right mouse button and click on the icon for the Distance Learning application installed. Select properties from the menu displayed and look in the comment field of the shortcut tab. The version of the software is displayed here. This version is changed every time the software is released.