Software Versions

SOFTWARE VERSION 5:15 B11
If you currently have version 5:15 B11 installed on your receiver, you should upgrade immediately to the current version.

Upgrading to current version:

- Press MENU and the main menu will appear.
- Press OK on System Settings.
- Press OK on CA Function.
- Press OK on Upgrade Software.
- After a few seconds you will see that one download is available.
- Highlight OK, and press OK to begin the download process, which will take 11 minutes. The screen on the TV will be black during this time. This is normal.
- After the download is complete, your screen will return to programming.

If you have version 5:15 B11 and have lost signal, you will need to restore the signal before you can download the new version of software. To do this, follow the instructions for resetting your receiver.

Resetting your receiver (version 5:15 B11 only)
If you get a “No (or bad) signal” message or have “00” quality on the quality bar, DO NOT MOVE YOUR DISH. Follow this procedure to reset your receiver.

- Power off and unplug your receiver box from the electric source.
- Disconnect the RG-6 COAX cable from the LNB In terminal on the back of the receiver.
- Wait 30 seconds.
- Reconnect the RG-6 COAX cable to the LNB In terminal.
- Plug receiver back in.
- Press MENU and the main menu will appear.
- Press OK on Installation.
- Press OK on Default Setting.
- When the System Reset? box appears, select Yes using your Vol+/Vol- buttons, and press OK.
This action will begin a system reset that may take about 30 seconds. When it is finished, you should get the message “Channel list is empty.” This message is your signal to move to the next step.
- Again, press MENU and the main menu will appear.
- Press OK on Installation.
- Press OK on Service Searching.
- Press OK on Antenna Setting.
- Verify that the settings in this screen are correct. SAT No. – 01; SAT Name – Telstar; LNB Frequency – 10750. If these settings are correct, press OK. This will save data and then take you to the Manual Searching screen.
- By this time, your quality should have reappeared.
- Press OK. When the Append? box appears, select Yes and press OK.
- Your channels should begin downloading, which will take about 30 seconds. When it is finished, the receiver will automatically go to the Service Searching menu. (Note: If it doesn’t, press MENU to skip, and see instructions below under Channels will not download.)
- Press Menu 3 times to return to programming. (Note: If you receive a message about programming being scrambles, wait up to 2 hours before the programming comes in.)
- You will now need to reset your time zone setting (see your Satellite System Installation Guide).

NOTE: Once you have your signal back, proceed with updating your software version by following the instructions under upgrading to current version.

Acquiring signal when installing a new system (version 5:15 B11 only)
If you are currently trying to acquire signal with a receiver that has version 5:15 B11 and a Smart Card installed, please refer to the Satellite System Installation Guide pp. 12-18 for step-by-step instructions for acquiring signal quality. Take special note of the order of the steps.

After following these steps, if you can’t find a signal, follow the instructions under resetting your receiver until you get to the Manual Searching screen. (At this point, the signal quality will probably still be at “00”.) Press OK. When “Append?” appears, highlight NO and press OK. Press MENU 3 times to clear out of all menus. Press Signal on the remote and the Strength and Quality bars will appear. Now follow again the steps on pp. 12 –18 of the Satellite System Installation Guide and see if the signal comes in.

NOTE: Once you have a strong signal, you will need to upgrade your version of software. To do this, follow the instructions under upgrading to current version. Once your software has been updated, your channels should download automatically.

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