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Helpful Considerations Before Ordering BJU Press Distance Learning Hardware

  1. You MUST have a clear, unobstructed view of the sky in the direction of our satellite in order to receive the signal.
    • The satellite is located on the equator at 93 O W. Lat. (roughly in the direction of Shreveport, LA).
    • Possible signal obstructions are trees, tree branches, power lines, and buildings. In some instances, the signal is limited by geographic location (e.g., a location in a valley might be blocked by a mountain).
    • BJU Press Distance Learning Technical Support (1.800.845.5731) can assist you in determining whether you have a clear, unobstructed view, or you can find more details and our obstacle clearance calculator in Technical Support on our website.

    Note: As you are determining where you will install our system, keep in mind that our satellite dish has a 35" diameter, which is about twice the size of most entertainment satellite systems.

  2. You have a 30-day, money-back guarantee with BJU Press Distance Learning.
    • Make sure you order at a time when you will be able to install your satellite system immediately.
    • If you are not completely satisfied with BJU Press Distance Learning, you may cancel your subscription and return the satellite hardware for a full merchandise refund within 30 days from invoice date.
  3. Order early to be ready for the beginning of school.
    • You will want to have your equipment installed and ready to record for a new school year by the beginning of August when Orientation Week begins.
    • The best time to order for a new school year is in May or June.
    • You may order at any time during a school year. Note: Signing up in the middle of the year would be similar to transferring into a new school during the year
  4. Consider how you will install the system.
    • Self Installation: The satellite hardware kit comes with an installation manual to aid with installation. The hardware package has everything you will need for a basic installation. Ease or difficulty of installation varies for different individuals and different locations.
    • Professional Installation: Call BJU Press Distance Learning Technical Support at 1.800.845.5731 for advice regarding locating a good installer. If you choose to hire a professional, you will be responsible for any charges incurred.
 

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