Hard Drive — Installation FAQs

General | Installation | USB | Viewer/Player

Can I use the hard drive on another computer?

Yes, it can be installed on any computer that meets the specifications, as long as it’s used solely by the family who purchased it.

I have attached the hard drive to my computer, but the drive does not show up in the MyComputer window.

Some computers have so many drives that any new drive cannot get a drive letter for its use. In order to have the drive show up you would need to do the following:

Right click on the MyComputer icon with the mouse
Select ‘manage’ from the menu and then Disk Management from the pop-up window
Select the new drive from the list of drives displayed by clicking with the right button of the mouse.
Select ‘Change Drive Letter and Paths’ from the menu that appears.
Select the Change button that appears in the pop-up window.
Choose an unused drive letter within the list of drive letters and select ‘Ok’. This causes the pop-up window to disappear.
Select ‘Ok’ within the ‘Change Drive Letter ….’ Window. This will cause this window to also disappear.
Exit the ‘Computer Management’ window by clicking the ‘x’ icon in the upper right hand corner of the window.